Need help with TapLock?
If you have a question about the app, NFC setup, downloading TapLock, or anything else, you can reach out through email.
Reach out by email.
The easiest way to get help with TapLock is to send an email. Include what issue you are running into and what device you are using so it is easier to understand the problem.
What to include
A clear email makes it much easier to help you quickly.
- Your iPhone model if the issue is device related.
- What you were trying to do in TapLock.
- What happened instead.
- Whether the issue is with NFC, app blocking, or setup.
- A screenshot or screen recording if it helps explain the problem.
Common reasons to contact.
TapLock is meant to be simple, but it is still normal to have questions when setting up NFC or using screen time controls.
NFC setup help
Reach out if you are not sure how to use your NFC card with TapLock or if your card is not being detected correctly.
App blocking issues
Send an email if selected apps are not locking the way you expected or if something feels wrong during a focus session.
General questions
You can also email for questions about TapLock, feedback, ideas, or anything that would make the app better.
Before you email.
These answers may help if you are trying to understand how TapLock works.
Do I need an NFC card?
Yes. TapLock is designed around using an NFC card to start and stop focus sessions.
Can I ask for help with setup?
Yes. Send an email explaining what part of setup is confusing or not working.
Should I include screenshots?
Screenshots are helpful if you are seeing an error, a confusing screen, or something that does not look right.
Can I send feedback?
Yes. Feedback is welcome, especially if there is something that would make TapLock easier to use.
Contact TapLock.
For help with the app, NFC cards, setup, or anything else related to TapLock, send an email and explain what you need.